In crisis? Call 1166

Get Help

You don’t have to go through it alone.

In immediate danger?

If you or someone you know is thinking about suicide or is in immediate danger, call now or go to the nearest hospital emergency department.

How it works

Getting support from PSO

  1. Reach out

    Call, email, visit our office or fill in the form below. A health worker, teacher or another organisation can also refer you.

  2. First conversation

    A counsellor listens, understands what you are going through and explains the options available.

  3. Your support plan

    Together you decide the next steps — individual, group or family counselling, or a referral to another service.

  4. Ongoing care

    We check in on your progress and adjust support as needed.

Your privacy matters

What you share with our counsellors stays private. We only share information if there is a serious risk to your life or someone else’s, and whenever possible we talk with you first.

Referral support

If you need care we don’t provide — medical or psychiatric treatment, legal aid or protection — we help connect you with the right place.

Looking after yourself

Small steps that help

Talk to someone you trust

Sharing what you feel with a friend or family member can ease the load.

Keep a daily routine

Regular sleep, meals and activity give your mind steadiness.

Breathe slowly

Breathing in for four counts and out for six can calm your body when stress rises.

Move your body

A short walk or gentle stretching releases tension and lifts mood.

Go easy on alcohol

Alcohol and drugs may seem to help for a moment, but often make distress worse.

Ask for help early

You don’t need to wait for a crisis. Early support makes a real difference.

Request support

Ask us to contact you

Share only what you are comfortable with. A member of our team will get back to you.

Please don’t use this form in an emergency — call 1166 or 100.

How should we contact you?

Questions

Frequently asked questions

Yes. What you share stays between you and your counsellor. The only exception is when there is a serious risk to someone’s life, and even then we try to talk with you first.

No. You can contact us directly. Referrals from health workers, schools and other organisations are also welcome.

Please contact us to learn about current services and whether any costs apply.

Yes. You are welcome to bring someone you trust, and we also offer family counselling.

Yes. We run orientations, trainings and awareness programs for schools, health institutions, local governments and workplaces.